Skip to content

Knowledge article

Handling FI Observations on an EICR

Written by Regis ComplianceTechnically reviewed by NAPIT-registered competent personLast reviewed June 2026

Handle EICR FI observations by arranging prompt further investigation by a competent person, resolving the underlying cause, and re-issuing the outcome.

An FI ("further investigation required without delay") leaves a question unanswered. Handling it properly means resolving that question quickly so the installation's safety status is certain.

Step 1 — Understand what triggered the FI

Read the observation carefully. An FI is recorded when the inspector found something inconclusive — an unexpected reading, or a concern that could not be fully assessed on the day without opening up the installation.

Step 2 — Arrange prompt investigation

Instruct a competent person to investigate without delay. This may involve additional testing, removing covers, or tracing a circuit to establish the cause.

Step 3 — Resolve and reclassify

The investigation will conclude one of the following:

  • the item is satisfactory — no further action needed;
  • it is a C3 improvement; or
  • it is a C1 or C2 requiring remedial work.

Step 4 — Update the record

Once resolved, obtain documentation of the findings and any remedial work. Keep it with the EICR so the report's Unsatisfactory status can be cleared with evidence. Never leave an FI open — it represents unresolved risk. See also remedial priorities.

This article provides general guidance and distinguishes legislation, British Standards and good practice. It is not legal advice. Always confirm the specific duties applying to your property and tenure.

Speak to a compliance engineer

The quickest way to get started is a quick call. We'll tell you exactly what you need.

We use essential cookies to run this site. With your consent we also use analytics and marketing cookies to improve the site and measure our advertising. See our cookie policy.