Knowledge article
EICR Remedial Priorities
Prioritise EICR remedial work by code: C1 immediately, C2 and FI urgently and without delay, then C3 improvements as planned good practice.
An Unsatisfactory EICR is really a prioritised to-do list. Working through it in the right order keeps people safe and demonstrates a responsible, defensible approach.
The priority order
- C1 — Danger present: act immediately. The inspector should have made it safe on site; permanent remedy follows straight away.
- FI — Further investigation: resolve without delay, as it may reveal a C1 or C2.
- C2 — Potentially dangerous: act urgently. For rented homes, within 28 days (or sooner if specified).
- C3 — Improvement recommended: planned good practice; no deadline.
Grouping the work
Where practical, group remedial work to minimise disruption and visits — but never delay a C1 or C2 to bundle it with lower-priority items.
Evidence
Every remedial action should be certified by a competent person. Keep the certificates with the EICR so the record shows exactly what was found, when it was fixed, and by whom — the audit trail that satisfies tenants, insurers and enforcing authorities. For landlord timescales specifically, see remedial timescales.
Frequently asked questions
In what order should EICR remedial work be done?
Address C1 items immediately (they present danger now), then C2 and FI items urgently/without delay, and finally C3 improvements as planned good practice. For rented homes, C1, C2 and FI work must be completed within 28 days.
Related service
EICR Remedial Works
Rectification of C1, C2 and FI observations to achieve a satisfactory installation and certification.
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Code explanation
EICR C1 Code: Danger Present
A C1 on an EICR means danger is present and a risk of injury exists. It requires immediate action and always makes a report Unsatisfactory.
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Difference Between C1 and C2 on an EICR
C1 means danger is present now and requires immediate action; C2 means potentially dangerous — safe now but a fault could make it dangerous. Both fail an EICR.
Learn moreCode explanation
EICR C2 Code: Potentially Dangerous
A C2 on an EICR means potentially dangerous — no immediate danger, but a fault could make it dangerous. It requires urgent remedial action and fails the report.
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Difference Between C2 and C3 on an EICR
C2 is potentially dangerous and fails an EICR, requiring urgent remedial work; C3 is a non-urgent improvement recommendation that keeps the report Satisfactory.
Learn moreThis article provides general guidance and distinguishes legislation, British Standards and good practice. It is not legal advice. Always confirm the specific duties applying to your property and tenure.