Technical guide · Pillar
Letting Agent Electrical Compliance Guide
A step-by-step guide for letting agents managing electrical compliance on behalf of landlords — clarifying duties, scheduling EICRs, and handling remedials and records.
Letting and managing agents increasingly handle electrical compliance on behalf of landlords. This guide sets out how to do it reliably, protecting the landlord, the tenant and the agency.
Step 1 — Clarify who is responsible
The legal duty rests with the landlord, but if the agent is instructed to manage compliance, that responsibility is contractual. Set it out clearly in your terms of business — what you will manage, and what remains with the landlord.
Step 2 — Build a compliance register
For every managed property, record the EICR due date, alarm checks, and any emergency lighting or fire alarm obligations. A central compliance calendar is essential across a managed book.
Step 3 — Schedule inspections ahead of time
Book EICRs before they expire, using a competent contractor who can service the whole portfolio consistently and turn reports around promptly.
Step 4 — Handle remedials correctly
When a report is Unsatisfactory, obtain the landlord's authority, arrange the remedial work within the required timescales, and keep the certificates.
Step 5 — Distribute and store documents
Supply reports to tenants and, on request, the local authority, and store everything centrally (see record-keeping).
Step 6 — Report to landlords
Give landlords clear, regular visibility of their compliance status. A well-run agency turns compliance into a selling point — reassuring landlords their portfolio is safe and their legal duties are met.
Frequently asked questions
Who is liable if a managed property's EICR lapses — the agent or the landlord?
The legal duty rests with the landlord, but a managing agent instructed to handle compliance can be contractually liable and reputationally exposed if a deadline is missed. Clear terms of business and a reliable tracking system protect both parties.
This article provides general guidance and distinguishes legislation, British Standards and good practice. It is not legal advice. Always confirm the specific duties applying to your property and tenure.